customer service — The Social Chameleons — Jenn Pedde / Shattered Clay

Jenn Pedde / Shattered Clay

The Social Chameleons Blog

When I returned from living abroad in 2009, I jumped right into the modern world of social media and spent all of my time blogging - as did most at the time.

Posts tagged customer service

Where Has All the Common Sense Gone?

Jenn PeddeJuly 20, 2012GEN Y, Social Media, Tips, best practices, blogs, college, communication, community management, community manager, crisis management, customer service, discussion, platforms, social strategy, working, writingComment

Trolls Aren't Born, They're Made.

Jenn PeddeFebruary 20, 2012best practices, blogs, communication, community management, community manager, customer service, discussion, experiences, trollsComment